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Scope

ARTEAL is responsible for this website. This privacy policy covers this website as well as other sites that mention this policy.

User privacy is important to ARTEAL.

ARTEAL undertakes to respect the User’s privacy and to process their personal data in a careful and confidential manner, in accordance with applicable laws. The data will not be processed for any purposes other than those specified herein.

ARTEAL reserves the right to update or modify its Privacy Policy at any time, namely in order to adapt it to legislative changes. Users are therefore advised to visit this page regularly.

Consent

By using this website, you consent to the collection and use of information.

ARTEAL may at any time modify, add or delete any of the privacy policies on its website (www.arteal.com) by updating the content of this page.

What kind of data does ARTEAL collect?

ARTEAL collects data on its client companies and their employees, including name, e-mail address and telephone number.

For what purposes does ARTEAL collect personal data from the User?

The data collected on the website is intended for processing enquiries and communicating with clients, processing requests for information, statistical analysis, as well as its use for direct marketing purposes.

Does ARTEAL use personal data for direct marketing?

ARTEAL may use your personal data to send you any unsolicited mail relating to products or commercial offers that may be of interest to you. ARTEAL does not sell or trade your data.

The customer expressly authorises ARTEAL to send information about products and services that may be of interest to them using their personal data for direct marketing purposes through any communication channel, namely through the use of e-mail, telephone, SMS, MMS or other forms of automatic call. ARTEAL will not commercialise or share its customer database with third parties.

ARTEAL will take reasonable precautions to ensure that its employees or collaborators with access to personal data receive adequate training for their correct processing, with respect for this policy and legal data protection obligations. In the event of non-compliance, ARTEAL will apply disciplinary sanctions to its employees and collaborators.

Whenever ARTEAL discloses the User’s personal data, it will safeguard compliance with the Personal Data Protection Act, namely by providing for contractual provisions that guarantee that the third party uses the data received only for the purposes specified, and in accordance with the purposes described in this policy, and that it uses appropriate security means in order to protect the User’s personal data against illegal or unauthorised processing as well as against accidental loss, destruction or other harmful actions.

Where is your data stored?

ARTEAL stores the data of its customers and Users on its servers located in Portugal. These servers are protected and maintained in accordance with high security standards and in order to respect applicable privacy laws.

Is your data safe with ARTEAL?

ARTEAL has taken the necessary technical and organisational measures to adequately protect your data from unauthorised processing and access.

ARTEAL makes all reasonable efforts to prevent the unauthorised or illegal use of the User’s personal data, as well as its loss, destruction or damage. However, ARTEAL cannot provide an absolute guarantee regarding the User’s data.

ARTEAL protects the security of the User’s personal data through the following means: (1) use of encryption with a certificate in all communications on the website, (2) use of a password to access the website; and (3) limiting access to personal data (for example, access only to ARTEAL employees or workers who need to access them for the purposes described above).

ARTEAL requests the User’s co-operation in maintaining the security of personal data, recommending that: (1) they do not use a login that is easy to guess; (2) they change their password regularly; and (3) they do not divulge their password to anyone else.

What about links on the website?

The ARTEAL website may contain links to other websites and e-mail addresses of companies not belonging to ARTEAL. This Privacy Policy does not apply to those websites and e-mail addresses.

If you use a link available on this website to another website and provide personal data on that site, the processing of the data will be subject to the privacy statement of that website.

Does ARTEAL use cookies on the website?

The ARTEAL website uses cookies in certain areas.

Cookies are files that store information on the User’s hard drive or browser, allowing websites to recognise you and know that you have visited them before.

The User can configure their browser to refuse cookies, but in this case, the website or parts of it may not function correctly.

Cookies are used to monitor and analyse the use of the website, allowing ARTEAL to better identify and serve the User.

ARTEAL does not share cookies with third parties, including external data providers or websites.

What are the user's data rights?

In accordance with the Personal Data Protection Act, you have the right to obtain information about your personal data. You have the right to know what personal data has been processed by ARTEAL, and may also request ARTEAL to correct, supplement, block or delete the data in whole or in part if it proves to be incomplete, incorrect or irrelevant for processing purposes.

Data must be updated by the customer on the website, in the section specifically provided for this purpose.

If you wish to stop being part of the ARTEAL database at any time, you can exercise this right by contacting us using the following means:
E-mail: agostinhoferreiraleal@arteal.com

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